FAQ - Eventboost

Frequently Asked Questions

Can I try EventBoost before committing?

Absolutely. We offer a 30-day free trial with full access to all Professional plan features — no credit card required, no strings attached. Explore the platform at your own pace and see if it’s the right fit before making any decision.

How does pricing work?

Simple and transparent. You can choose between a single-event subscription, a multi-event package, or an unlimited annual licence. Each tier — Essential, Professional, Advanced, and Enterprise — includes a defined set of features so you always know exactly what you’re getting and what you’re paying for.

Not sure which plan is right for you? Our team is happy to help.

Can I use both Eventboost and Shocklogic together?

Yes — and that’s where the real power lies. As part of the same ecosystem, the two platforms are designed to work seamlessly together. You can combine Eventboost’s registration and on-site tools with Shocklogic’s abstract management, membership features, and certified voting capabilities, creating a fully integrated solution tailored to your event’s specific needs.

Is my attendee data secure?

Completely. We maintain ISO 27001 certification, full GDPR compliance, and encrypt all data both in transit and at rest. Your attendees’ data is yours — we never share or sell it. For full details, visit our Security page.

Can I cancel my subscription?

Yes, at any time with 30 days’ notice. We’ll provide a full data export and your service will continue uninterrupted through the end of your billing period. No penalties, no complications.

Do you offer nonprofit discounts?

Yes. Registered non-profit organisations and associations receive a dedicated discount on all plans. Get in touch with our team for verification and pricing details.

Do you integrate with other tools?

Yes. Eventboost integrate with leading CRM platforms, AMS systems, marketing tools, and payment gateways. If you have a specific integration in mind, our team can advise on the best approach.

Where is my data hosted?

All data is hosted on servers located within the European Union, in full compliance with GDPR regulations. For enterprise clients with specific data residency requirements, our team can discuss tailored hosting arrangements.

Can I migrate from another platform?

Yes. Our onboarding team will guide you through the migration process — whether you’re moving from a spreadsheet, a legacy system, or another event platform. We handle the heavy lifting so your transition is as smooth as possible.

What support do you offer?

Every plan includes access to our knowledge base and email support. Professional plans and above include priority support with dedicated response times. Enterprise clients benefit from a named account manager and access to our onsite support team for live events. We’re with you at every step — before, during, and after your event.

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This website is property of Eventboost SA, headquartered in Corso San Gottardo 46e, 6830 Chiasso, CH (company registration number CH-501.3.018.972-3, VAT number CHE-177.500.574 IVA). All rights reserved © Copyright 2014-2026. Eventboost is a registered trademark ®. The available services on this website are provided by Eventboost & its Partners.

Eventboost Srl, via Carloforte 60, 09123 Cagliari CA - Italy, Phone +39 070 70 400 79, VAT code: IT03858700929. Eventboost Inc., 230 Park Avenue, 3rd Floor West, New York, NY 10169 - USA